Terms & Conditions

Conference Notices & Cancellations

Notices • Cancellation • Postponement

Please ensure that all communication regarding cancellations or event changes is directed only to our official email contact listed below.

All notices to:

  • Us/The Host must be given by email to Leishman Associates at: helene@laevents.com.au
  • Notices to you will be sent to the email address provided during your registration.

Your Cancellation of Conference Registration

You may cancel your conference registration by notifying us via email. If you do not receive acknowledgement within two business days, please contact Leishman Associates at (03) 6234 7844.

Refund eligibility:

  • If you notify us before 5pm, 30 days prior to the event, a cancellation fee of AUD $150 (incl. GST) applies. Any remaining balance will be refunded.
  • If you cancel after 5pm, 30 days prior to the event, you must pay 50% of the total registration cost (plus GST). Any balance will be refunded if already paid in full.

Cancellation or Postponement by the Host

The Host (and Leishman Associates, as the Host’s agent) may cancel or postpone the event at any time. You will be notified via email if this occurs.

  • If cancelled: All monies paid will be refunded in full.
  • If postponed: You may choose to:
    • Attend on the new date (registration carries over), or
    • Cancel and receive a full refund.
  • If converted to a virtual event:
    • You may cancel and receive a full refund, or
    • Attend virtually and receive the fee difference refund.

Your Travel & Accommodation Costs

All travel and accommodation arrangements are made at your own risk. Refunds apply only to registration fees in case of event cancellation or postponement.

We recommend booking flexible arrangements and obtaining travel insurance that covers cancellations or rescheduling.

NOTICES– CANCELLATION, POSTPONEMENT ETC
All notices to:
us/the Host must be given by email to Conference Solutions at the following address: Office@con-sol.com
you will be given to the email address you specify in your application for registration.
YOUR CANCELLATION OF YOUR CONFERENCE REGISTRATION
You may cancel your conference registration, by notifying us by email.
If you do not received acknowledgement by email within two business days, please contact Conference Solutions on +61 2 6285 3000.
You will only be entitled to a refund or partial refund as set out below:
If you notify us by email before 5pm on the date that is 30 days before the Event commences, you must pay a cancellation fee of AUD$150.00 (including GST) and if, when you give us that notice, you have paid more than that sum, we will refund the balance; or.
You may cancel your registration after 5pm on the date that is 30 days before the Event commences, you must pay one half (50%) of the full cost of your registration (plus GST). If you have already paid the registration fee in full, We will refund the balance.
CANCELLATION OR POSTPONEMENT OF THE EVENT BY THE HOST
The Host (and Conference Solutions, as the agent of the Host) may cancel or postpone the Event at any time, for any reason. We will notify you by email if any of the foregoing occurs.
If the Event is cancelled, we will refund all monies paid to date;
If the Event is postponed, and you tell us that you cannot or do not wish to attend on the new date, you may cancel your registration by notice to us by email. If you tell us that you wish to attend on the new date, we will retain the monies you have paid as your registration Fee for the Event as postponed. If you do not notify us that you wish to attend the Event as postponed within the period we specify when we give you notice of postponement, your registration will be cancelled unless we otherwise agree in writing, and we will refund all monies paid to date.
If the Event is converted to fully on-line/virtual Event, (and you have not, initially, registered to attend as an on-line/virtual attendee) you may cancel your registration by notice to us by email and we will refund all monies paid to date.
If you tell us that you wish to attend as an on-line/virtual attendee, we will refund the difference between the full (face-to-face) fee and the fee applicable to on-line/virtual attendance.
If you do not notify us that you wish to attend the Event as an on-line/virtual attendee within the period we specify when we give you notice of conversion, your registration will be cancelled unless we otherwise agree in writing, and we will refund all monies paid to date.
YOUR TRAVEL AND ACCOMMODATION COSTS ARE AT YOUR RISK
Expenses for and arrangements you may make for travel and accommodation are at your sole risk and your rights to a refund or partial refund are your sole entitlements on cancellation, postponement and conversion of the Event. We recommend that you consider making accommodation and transport arrangements that permit variation or cancellation with appropriate refunds. We further recommend that you obtain insurance (if available) that will reimburse you accommodation and transport costs in the event of cancellation.